No More Guesswork: How One Pediatrician Stays in the Loop on Hospital Visits
By Sarah Doss, Healthcare Technology Advocate
For Dr. Issam Albanna, caring for kids doesn’t stop at the clinic door. As the founder of Albanna Pediatrics, the practice provides comprehensive pediatric care to children from birth through age 18. But he was often left in the dark when his young patients ended up in the hospital.
That’s a problem. When you don’t know what’s happening with your patients outside your four walls, it’s nearly impossible to deliver coordinated, proactive care that keeps them well.
Before careMESH: The Hospital Black Box
Hospital stays. ED visits. Discharge summaries. Specialist encounters. All of it used to happen behind a curtain. Dr. Albanna had to rely on patients or parents to report what happened, if they remembered to bring paperwork, or even knew what had been done. Meanwhile, opportunities for timely follow-up or intervention were slipping through the cracks.
After careMESH: Real-Time Insights, Preferred Workflow
Now, with careMESH integrated directly into his practice’s workflow, Dr. Albanna gets real-time notifications when his patients are admitted, transferred, or discharged from the hospital. He receives encounter summaries and discharge documentation without chasing after them, and without relying on fax machines or making random phone calls.
"I use the careMESH application on a regular basis to view Admission, Transfer, and Discharge information from the hospital, about my patients,” he says. “I’m very familiar with the tool, it's easy to use, and overall an excellent program.”
After an ED Visit, we can follow up with the patient and call to schedule a follow-up if necessary. We also read specialists' encounter notification notes to keep up to date with patient referrals.
That means:
Calling parents to check in after a hospital discharge
Following up quickly on test results or treatment plans
Helping families avoid unnecessary readmissions
The Result: More Informed, More Connected, and More in Control
Dr. Albanna can now do what every pediatrician wants: be the consistent presence in a child’s care journey. careMESH makes it easier for him to keep track of his patients, close the loop after a hospitalization, and intervene before a minor issue becomes a bigger one.
And it all happens automatically, right within his existing practice workflows. There is no more guesswork, no more black box, and tighter relationships with health systems providing patient event notifications via careMESH.
“If I know what is going on with my patients when they visit the hospital, then that is better co-management of patients. The positive experience influences where we send our referrals.”
What Could You Do with This Kind of Visibility?
Imagine knowing the moment your patient is discharged. Imagine having their hospital summary in your hands before their follow-up visit. Imagine being able to prevent that next emergency room trip.
That’s the kind of care coordination that isn’t just possible—it’s happening. And it’s making a difference, one practice at a time.
Want to see how careMESH could simplify referrals and secure messaging at your practice? Set up a meeting with us today!
